Eligible issues
Please contact us promptly if you receive a damaged, leaked, wrong or incorrect-quantity product, or a product that appears unfit for consumption on delivery.
How to report
Contact us within 24 hours of delivery and share your order details plus clear photos or video of the issue. Keep the product and packaging until the case is reviewed.
Non-eligible situations
Change of mind, incorrect address supplied by the customer, or a product already opened or used may not qualify for a refund or replacement, subject to applicable law.
Cancellation
If cancellation is requested, contact us as early as possible. Once an order has been dispatched, cancellation may not be possible.
Resolution
If an issue is approved, we may provide a replacement or refund according to the order circumstances and applicable payment method.
Contact
WhatsApp/Phone: +91 7210251803 • Email: info.dehatighee@gmail.com.